We accept PayPal, money order or cashiers check. If you pay with a money order or cashiers check, allow additional time for shipping.
We ship all orders as quickly as possible. We maintain a large inventory but occasionally items are out of stock. If the item must be ordered or is on order awaiting arrival extra time is required before shipment. The item will be shipped ASAP after it arrives in our shipping department. When your order is shipped, you will receive an email from Casto Company Inc with the tracking information and date of shipping. Please allow 7 to 10 days after shipping notice to receive your order before requesting additional information. We ship daily. Please direct all shipping questions to firstname.lastname@example.org Your emails will be answered as quickly as possible.
You must email us at email@example.com to receive a RMA number before returning all or part of your order. All orders are subject to a 20% restock fee. Items must be returned in new or original condition. Refunds must be received within 30 days. The shipping charge is non refundable. You are responsible for all return shipping charges. Electrical parts are not returnable.